With the discontinuation of the Mobile & Euro Flat (M&E Flat), the GigaKombi will be simplified.
GigaKombi simplification
GigaKombi is an offer from Vodafone that allows you to combine several Vodafone products and benefit from them. This offer is now to be gradually simplified.
In the first step of the GigaKombi simplification, the free M&E flat as a GigaKombi benefit on the fixed network side will no longer apply from 23.02.2025. For mobile transactions, it will no longer be necessary to print out the contract summary for the landline product and obtain confirmation from the customer. Existing GigaKombi customers will keep the M&E Flat until they make a product change on the landline contract. New GigaKombi customers who sign up after 23.02.2025 will NOT receive a free M&E Flat.
These are the advantages of the measure:
- Simplification of the GigaKombi booking and thus reduction of incorrect bookings
- More deals through increased trust
- Increase in customer satisfaction
- Better possibility of budget development
- Fewer complaints
- More time for advice
The following GigaKombi benefits will remain unchanged:
- Monthly discount on mobile phone bill
- Unlimited data volume for GigaMobil M&L; GigaMobil Young L
- 50% more data volume for Smart Entry, Lite, S, M, L, XL, XXL
- Remaining term exemption for mobile communications for up to 6 months for new mobile communications contracts
- WLAN-without-waiting data advantage on mobile communications for new landline/Internet contracts